How to update your Suntico BI Connector software


by Hugh Johnson, Posted on 4/11/2018 6:42:52 AM

 Reporting, Connect Power BI to Sage 50, Sage 50, Power BI, ODBC, Sage 50cloud, Accounting

How to update your Suntico BI Connector software

Auto-update or update now

This blog describes how to update your Suntico BI connector when there is a new version available. 

1. How to set your Suntico BI connector to auto-update

By default, your your Suntico BI connector will auto-update between midnight and 01:00.  It will however only auto-update i) if there are new updates available and ii) if it is running at the time.

When you first installed your connector it's default settings were to wake up and run every 5 minutes, so if you haven't changed any settings and you have not shut down your connector then it will auto-update overnight.

You can change the time-slot during which the connector will check for updates by logging into your Suntico account and navigating to Settings > Connector > All Connectors and selecting the connector whose settings you want to adjust.  You will see a screen like this below:

Here you can see a button called "Connector Software Update Schedule".  This defines the time slots during which the connector will check for updates and if necessary auto-update itself.

It will however only auto-update if the connector is set to sync during this time slot.  By default this is the case, but if you have created your own time slots for data sync then you will need to check that there is an overlap between the schedule for data synching and connector updates.

You can change the time slot during which the connector will check for updates by clicking on "Connector Software Update Schedule".  You will see something like this:

If you never want your Suntico BI Connector to auto-update, then follow the instructions in 2 below.

2. How to set your Suntico BI connector never to auto-update

If you never  want your Suntico BI connector to auto-update then all you need to do is to make sure that your connector synch times and your connector update times don't overlap.

For example, you can schedule your connector for data sync only once every day for one hour between 22:00 and 23:00 as shown below:

Since the connector checks for updates as part of it's data sync routine, if you have it set to check for updates at say midnight then this will never happen and your connector will never auto-update.

3. How to force your connector to check for updates now

Firstly if your connector is not running, but still has all the default settings then just starting it will cause it to check for updates and the user interface will prompt you to grant it permission to update:


Alternatively, in the Suntico BI Connector interface you can check for updates by going to About > Check for Updates.

 

 


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